Privacy Policy

Effective Date:5/8/2025

Contact Email: support@thev.bar

Developer Name: The V Bar

Business Address: Applewood Adams Suite 707, Nairobi, Kenya

1. Introduction

This Privacy Policy outlines how The V Bar (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you visit our website (the “Site”) or use our mobile application (the “App”), collectively referred to as the “Services.”

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services:

a. Personal Information

Information that can be used to identify you, including:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (e.g., credit/debit card details)

• Account credentials (username and password)

b. Device and Usage Information

Automatically collected information when you access our Services:

• Device type and operating system

• Browser type and version

• IP address

• Time zone and language settings

• Referring website addresses

• Pages viewed and time spent on pages

• Clickstream data

c. Location Information

With your consent, we may collect geolocation data to provide location-based services.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content and advertisements.

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill orders

• To manage your account and provide customer support

• To personalize user experience

• To send transactional and promotional communications

• To improve our Services and develop new features

• To detect and prevent fraudulent activities

• To comply with legal obligations Google Policies

4. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We engage third-party companies to perform functions on our behalf, such as payment processing, order fulfillment, and marketing. These companies have access to personal information needed to perform their functions but may not use it for other purposes.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our Services and as described in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information

• The right to object to or restrict certain processing

• The right to data portability

• The right to withdraw consent at any time

• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@thev.bar.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by The V Bar. We are not responsible for the privacy practices of these third parties.

10. Account and Data Deletion

In compliance with Google Play’s User Data policy, we provide users with the ability to delete their accounts and associated data both within the app and via a web interface.

a. In-App Deletion

To delete your account from within the app:

1. Navigate to Settings.

2. Select Account Settings.

3. Tap on Delete My Account.

4. Follow the on-screen instructions to confirm deletion.

b. Web-Based Deletion

If you prefer to delete your account via the web:

1. Visit https://thev.bar/accounts

2. Log in with your account credentials.

3. Follow the prompts to delete your account.

c. Data Deletion

Upon account deletion, the following data will be removed

• Personal information (name, email, phone number)

• Billing and shipping addresses

• Payment information (excluding data retained for legal obligations)

• Order history

• Account credentials9

Please note that certain data may be retained for a period of time to comply with legal, regulatory, or security obligations

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@thev.bar

Address:
The V Bar
Applewood Adams Suite 707
Nairobi, Kenya